Terms and Conditions

Last updated: January 18, 2026

1. Agreement to Terms

By accessing or using Baelasan's Smart POS system ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

These Terms apply to all users of the Service, including store owners, employees, administrators, and any other persons who access or use the Service.

2. Description of Service

Baelasan provides a cloud-based Point of Sale (POS) system and related services designed for retail stores, including but not limited to:

  • Point of sale transaction processing
  • Inventory management
  • Sales reporting and analytics
  • AI-powered pricing and inventory recommendations
  • Customer management and loyalty programs
  • Multi-store management capabilities
  • Integration with third-party services

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. Account Registration

To use the Service, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate, current, and complete
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You are responsible for all activities that occur under your account, regardless of whether you authorized such activities.

4. Free Trial and Subscription

Free Trial: We offer a 14-day free trial period. During this period, you have full access to the Service without charge. At the end of the trial period, you will be required to select a paid subscription plan to continue using the Service.

Subscription Plans: We offer various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to pay the fees specified for your selected plan on a monthly basis.

Payment: Subscription fees are billed in advance on a monthly basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice.

Cancellation: You may cancel your subscription at any time. Your cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of your billing period.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate or infringe upon the rights of others
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to any part of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service to store or transmit illegal content
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated systems to access the Service without permission

6. Data and Privacy

You retain all ownership rights to your data. By using the Service, you grant us a license to use, store, and process your data as necessary to provide the Service and as described in our Privacy Policy.

You are responsible for ensuring that you have all necessary rights and permissions to upload or process any data through the Service, including customer information and transaction data.

For more information about how we collect, use, and protect your data, please see our Privacy Policy.

7. Intellectual Property

The Service, including all content, features, functionality, and software, is owned by Baelasan and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

These Terms do not grant you any ownership rights in the Service. You may not use our trademarks, logos, or other proprietary information without our prior written consent.

8. Third-Party Services

The Service may integrate with or provide links to third-party services, including payment processors, accounting software, and other business tools. Your use of such third-party services is subject to their respective terms and conditions.

We are not responsible for the availability, accuracy, or practices of third-party services. Your interactions with third-party services are solely between you and the third party.

9. Service Availability and Modifications

While we strive to maintain high availability, we do not guarantee that the Service will be available at all times. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, update, or discontinue features of the Service at any time. We will provide reasonable notice of significant changes when possible.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. You use the Service at your own risk.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BAELASAN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

In no event shall our total liability exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Baelasan, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any data or content you submit through the Service

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. We may, but are not obligated to, delete your account and data after a reasonable period following termination.

You may terminate your account at any time by canceling your subscription through your account settings or by contacting us.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Baelasan operates, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved in the courts of competent jurisdiction in the jurisdiction where Baelasan is based.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Baelasan

Email: hello@baelasan.com